DISPATCH Fleet Management System

DISPATCH uses linear programming, best-path, and dynamic programming algorithms to automatically assign haul trucks to loading and dumping points, minimizing queue times and maximizing production. It provides centralized management of all mine operations — equipment allocation, shift changes, refueling, and downtime events — via real-time mine graphics and in-cab operator guidance. The system supports all major truck and equipment brands with over 175 OEM interfaces.

Four companion apps launched in 2024 extend the platform: DISPATCH Simulate (scenario modelling for shift planning), DISPATCH Roadways (GPS-based road network maintenance), DISPATCH Replenish (automated fuel/charge scheduling), and DISPATCH Look Ahead (multi-objective mine plan scheduling). DISPATCH also supports underground environments, first installed underground at a South African diamond mine in 1991, and provides the supervisory dispatch layer for Komatsu's FrontRunner AHS, deployed at operations including Rio Tinto's Pilbara mines.