About Mining Software Reviews

Real reviews from real operations.

Mining software purchasing decisions are high-stakes — six to seven figures, multi-year contracts, months of implementation, and significant switching costs. Getting it wrong is expensive. Yet buyers have remarkably poor access to independent information.

The options today? Vendor marketing. Curated case studies. Word of mouth at conferences. Expensive consultant recommendations. Platforms like G2 and Capterra are built for horizontal SaaS — mining software is invisible on them.

Mining Software Reviews exists to fix that. We're a purpose-built, independent review platform where mining professionals find, compare, and review the software that runs their operations. No vendor influence. No pay-to-play. Just honest feedback from the people who use these tools every day.

How It Works

1

Submit a Review

Score the software across 10 mining-relevant dimensions and add your honest assessment. Takes 3 minutes.

2

We Verify

The platform independently verifies your identity. Vendors confirm you're a real customer — but never see your review.

3

Published & Searchable

Your review goes live immediately and helps mining professionals worldwide make better software decisions.

The 10 Rating Dimensions

Generic review platforms use generic criteria. We score every product across 10 dimensions that reflect how mining professionals actually evaluate software — from field usability to system integration to whether support picks up the phone.

1

Ease of Use

How intuitive is the interface? Can a new user get productive without a week of training?

2

Implementation & Onboarding

How smooth is the rollout? Does the vendor help you get up and running, or leave you with a manual?

3

Customer Support & Responsiveness

When something breaks at 2am on a Sunday, does anyone answer? How fast do issues get resolved?

4

Value for Money

Is the licence fee justified by what you actually get? Are there hidden costs that blow the budget?

5

Reliability / Uptime

Does it crash during critical production windows? Can you trust it when it matters most?

6

Integration with Other Systems

Does it talk to your fleet management, geology database, or ERP — or is it another data silo?

7

Reporting & Data Output

Can you get the data out in a format your GM or board actually wants to see?

8

Training & Documentation

Are the help docs useful? Is training available when your team turns over?

9

Suitability for Purpose

Does it actually do what the vendor claims? Does it work for your commodity, method, and scale?

10

Mobile / Field Usability

Does it work on a tablet underground or in a dusty pit? Or is it desk-only software sold as 'mobile-ready'?

Verification & Trust

Trust is the only thing that makes a review platform worth anything. Our verification model is designed to protect reviewers and keep vendors honest.

Reviews are verified by the platform — not by the vendors being reviewed. Both verified and unverified reviews are published. Vendors cannot suppress negative feedback, and unverified reviews are treated with respect, not suspicion.

Reviews published immediately as unverified
The platform verifies — not vendors
Vendors confirm reviewer identity only
Vendors never see review content before publication
Unverified reviews stay published permanently

Editorial Independence

No pay-to-play. No vendor-influenced rankings. No review suppression. No sponsored placements disguised as organic results.

Vendors can claim their profile and respond to reviews — that's fair. But they cannot pay to rank higher, remove negative feedback, or influence how their products are scored. The moment we compromise on this, we have no reason to exist.

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